Endicia fees Pc#

I worked with someone at endicia, and they escalated my case. Now I'm no longer able to even reprint postage. I am rejecting this response because: While $50 may seem like a grand gesture, and you are saying that what happened couldn't have happened, it actually did. You will receive an email confirming this credit was issued in the next few minutes. If you are not logged into your software, the postage balance will reflect the credit after you log in. If you are logged in, please press the F5 button on your keyboard to refresh your postage balance. After reviewing your Endicia account, we have decided to issue a postage credit $50.00 to your postage balance as an exception to the **** Misprint Policy.

Endicia fees Pc#

Wed like to make the experience of printing PC Postage with Endicia as easy as possible. is a neutral party in such transactions we do not capture the funds for postage, and we do not make a margin on postage. Postage funds are purchased from the ****, not. We do not obtain postage funds for prints or failed prints. Refund requests are subject to **** guidelines and are granted at their sole discretion. Your postage purchases are transactions with the **** through our software. Claims for NetStamps and postage without built-in tracking must be mailed in within 60 days of the mailing date of the postage. You can request an e/Refund for Shipping Labels from the platform within that stated timeframe of 28 days. Claims for Shipping Labels and Return Shipping Labels with built-in tracking must be submitted within 28 days of the print date of the postage. In cases when the Reprint feature is disabled, we would recommend requesting a postage refund. Also, the reprint feature is not available if the mailpiece is not a shipping label with a built-in tracking number not postage printed directly on First-Class envelopes, flyers, and postcards or not a NetStamps label. For example, if you click out of the screen, close the program, or make a change to the weight, mail class, delivery address, or anything else, the Reprint button becomes disabled, and you will not be able to reprint. To clarify, if any changes were made in the postage printing tool, this will disable the Reprint feature. Printing new postage as a new postage transaction would cause your balance to be deducted.

Thank you for your feedback, ***************** Reprinting postage immediately after you print would not cause your balance to be deducted again.

We look forward to personally assisting you. Our operating hours are MondayFriday, 6 AM6 PM Pacific Time. Our ************* Team will be happy to assist you further. Given the nature of your issue, we recommend that you please contact Endicia ************* to speak with a Technical Support Representative. Wed be happy to discuss this further with you. In cases when the Reprint feature is disabled, we would recommend requesting a postage refund.īelow is an article with more information for you: If the mailpiece is not a shipping label with a built-in tracking number not postage printed directly on First-Class envelopes, flyers, and postcards or not a NetStamps label. For example, if you click out of the screen, close the program, or make a change to the weight, mail class, delivery address, or anything else, the Reprint button becomes disabled, and you will not be able to reprint.Ģ. If any changes were made in the postage printing tool, this will disable the Reprint feature. However, there are situations that would cause the reprint feature not to be available, and we would be happy to provide further information on this issue.ġ. Rest assured that customers do have the ability to reprint a mailpiece right after they print with the Endicia program. If you choose to reprint postage, rest assured that this will not deduct from your balance again. We show that a number of e/refunds were denied for this reason.

If an item was scanned / used the claim would be denied. We show that we emailed today the details of your 2023 e/refund claims.